PLEASE REFER TO THE INDIVIDUAL PRODUCT SHIPPING TIMEFRAMES. DUE TO HIGH DEMAND ON CERTAIN ITEMS, IT MAY TAKE OUR TEAM LONGER TO PROCESS.

UK SHIPPING 

UNTRACKED - £3.20

TRACKED - £4.20

TRACKED (INSURED) - £5.00

EXPRESS - £8.00

OUTSIDE OF THE UK 

SHIPPING COST FOR ORDERS OUTSIDE OF THE UK AND ARE AMENDED BASED ON YOUR ADDRESS.

THE DELIVERY TIMEFRAMES FOR ORDERS CAN RANGE FROM 3-20 WORKING DAYS DEPENDING ON YOUR COUNTRY.

EU SHIPPING IS NOW PROCESSED WITH OUR EU DEPOT.

TO SWITCH CURRENCIES/DEPOT; CLICK ONTO YOUR COUNTRY AT THE BOTTOM OF THE SITE.

CUSTOMS AND DUTIES 

ALL CUSTOMS AND DUTIES ARE THE RESPONSIBILITY OF THE BUYER AND BENE CULTURE LTD CANNOT BE HELD ACCOUNTABLE FOR ANY CHARGES WHICH ARE INCURRED.

PLEASE BE AWARE WE CAN'T BE HELD ACCOUNTABLE IF THE ORDER ARE HELD WITHIN YOUR COUNTRY'S PROCESSING CENTRE/CUSTOMS.

IMPORTANT INFORMATION REGARDING EU ORDERS

ALL ORDERS TO THE EU MAY INCUR IMPORT TAX, VAT AND HANDLING FEES FROM THE SHIPPING AGENT.

BENE CULTURE IS NOT HELD ACCOUNTABLE FOR ANY CUSTOMS CHARGES WHICH ARE INCURRED. 

IF YOU DECLINE TO PAY THE CUSTOMS AND THE PARCEL IS RETURNED BACK TO BENE CULTURE AND WE ARE CHARGED THE IMPORT TAXES, THIS WILL BE DEDUCTED FROM YOUR REFUND.

ALONGSIDE THIS IF THE PARCEL IS LOST AFTER YOU REJECT THE IMPORT TAX; WE WILL UNABLE TO PROVIDE A REFUND.   

MISSING ORDERS  

IF YOUR ORDER HASN'T ARRIVED WITHIN THE DEFINED DELIVERY PERIOD - CONTACT US ON - INFO@BENECULTURE.COM.

WE CAN ONLY PROVIDE A REFUND/EXCHANGE ON MISSING ORDERS WITHIN 30 WORKING DAYS.