SHIPPING & RETURNS

ORDERS & SHIPPING

All Orders are quality checked and sent out via Royal Mail after 1 working day and should be expected to be received in 3-5 working days. During holiday/sale periods (black friday & boxing day) please expect a slight delay due to the volume of orders. If you haven't received your item please contact us at info@beneculture.com.

CLICK HERE TO TRACK YOUR ORDER

RETURN POLICY

All customers are entitled to an exchange or refund within 14-days of purchase provided items are in original, tagged, unused and resell-able condition when buying online. This does not include magazines, international orders or sale products. 

Please Email us at info@beneculture.com to request a return. Original shipping cost and return postage cost are non-refundable.When a exchange is requested the product must be in a original, tagged, unused and resell-able condition. All postage/custom charges must be fronted by the customer. Refunds are not available via in-store purchases. We will only offer exchanges or store credit.

Please be aware that as an independent business we cannot go against the above policy, once the order is confirmed you have agreed to accept the above return policy.